Quality Assurance
We maintain high standards of quality and cleanliness, ensuring guest satisfaction, positive reviews, and repeat bookings - all of which contribute to the long-term success of your property.
Everything began with a spark of inspiration between Andreas, Levon, and Evangeline.
Levon and Evangeline, both ardent learners with a keen interest in the burgeoning field of short-term rentals, found themselves attending an Airbnb course.
As they delved into the world of hospitality and real estate, a realization dawned on them. They saw a golden opportunity to transform their property into a short-term stay unit, tapping into the city's growing tourism and business traveler market.
However, they knew they needed more than just passion and a good idea. They needed a solid business plan and someone with a deep understanding of the real estate market.
That's where Andreas came into the picture. As Levon's sibling brother, Andreas shared a close bond and mutual respect with Levon. His savvy business acumen and insights into property management were the missing pieces of the puzzle.
The trio decided to pool their resources, skills, and passions. Andreas brought in his strategic thinking and market knowledge, Levon his operational expertise, and Evangeline her creativity and knack for hospitality. Together, they formed Zena Suites, a property management company that would specialize in converting properties into charming, high-quality short-term stays.
Their first project was at Sentul. Under their careful management and keen eye for design, they transformed it into a cozy, stylish space that was soon booked out for months in advance.
We maintain high standards of quality and cleanliness, ensuring guest satisfaction, positive reviews, and repeat bookings - all of which contribute to the long-term success of your property.
With our expertise in operations ensures smooth functioning of day-to-day activities. From quick turnaround for guest check-ins and check-outs to rapid response to maintenance issues, we handle all operational aspects with efficiency.
Our strategic marketing approach involves not just listing your property on platforms like Airbnb, but also promoting it through various channels to ensure maximum visibility and booking rates.
When choosing the name for our company, we wanted something that embodied our core values of hospitality, elegance, and a commitment to excellence in property management.
Zena Suites perfectly encapsulates these ideals. The name ‘Zena,’ reminiscent of words meaning ‘welcoming’ and ‘hospitable’ in various cultures, reflects our dedication to creating warm and inviting spaces for our guests.
It speaks to our mission of not just providing a place to stay, but a place where guests feel genuinely cared for and at home. The word ‘Suites’ emphasizes the upscale, comfortable, and well-appointed nature of the properties we manage.
It suggests a level of sophistication and quality that goes beyond the ordinary, aligning with our commitment to offer exceptional living experiences.
Together, ‘Zena Suites’ stands as a symbol of our aspiration to redefine the homestay experience in Kuala Lumpur, blending traditional hospitality with modern luxury and professional management.