Best Homestay Management Company

Our goal is to provide property owners with complete peace of mind and profitability through expert care of their homes. From marketing and guest bookings to maintenance, cleaning, and legal compliance, we handle every detail with precision and professionalism.

Our dedicated team ensures that each property is not just a stay but an experience, promising guests comfort and quality, while maximizing your returns. Partner with us to transform your property into a sought-after homestay destination, managed efficiently and hassle-free.

Transform Your Property with Our Homestay Management Services

Guest Communication

We handle all guest interactions, from responding to initial inquiries and managing bookings to providing support during their stay.

After guests depart, we collect feedback to ensure continuous improvement and guest satisfaction.

Booking Management

We expertly manage all aspects of booking, including efficient handling of check-ins, check-outs, and any cancellations.

Our dynamic pricing strategy ensures optimal occupancy rates and maximized revenue.

Maintenance and Housekeeping

We provide comprehensive maintenance and housekeeping services to ensure your property is always in top condition.

Our team conducts regular inspections and prompt repairs, from minor fixes to more significant issues, to maintain the property’s value and ensure guest safety.

In terms of housekeeping, we ensure thorough cleaning, laundry services, and restocking of essentials, making each space inviting and comfortable for guests.

By handling these essential tasks, we relieve property owners of the day-to-day upkeep responsibilities, allowing them to enjoy the benefits of their investment without the hassle.

Why Choose Zena?

Increased Revenue

Our strategic approach to pricing and marketing significantly boosts booking rates, directly increasing your property's revenue.

Clear Communication

We believe in maintaining open lines of communication with property owners, providing regular updates on the property's status, guest feedback, and financial performance.

One Stop Solution

We often come with integrated systems for bookings, financial tracking, and maintenance scheduling, offering a seamless experience for both the property owner and the guests

Discover Our Homestay Management Process

1. Consultation & Assesment

We begin with a thorough consultation to understand your specific needs and preferences. This is followed by a detailed assessment of your property, evaluating its condition, location, and potential in the market.

2. Presentation & Quotation

Based on our assessment, we present a tailored management plan, highlighting how we can maximize your property's potential. This step includes providing a clear quotation of our services.

3. Design & Development

We focus on enhancing your property's appeal, which may involve interior design, minor renovations, or upgrades, ensuring it stands out in the competitive homestay market.

4. Advertising & Marketing

Your property is listed on top platforms like Airbnb, Booking.com, and Agoda. We create professional listings with high-quality photos and engaging descriptions to attract a wide range of guests.

5. Managing

We handle all aspects of property management, from guest communications and bookings to maintenance and housekeeping, ensuring a seamless experience for both you and your guests.

6. Profit Earning

With everything in place, you start earning profits from your property. We ensure optimal pricing and occupancy rates, maximizing your return on investment while you enjoy the benefits without the hassle.

Homestay Management Calculation Model

We offer a unique profit-sharing model designed to align our success with that of our property owners.

We split the net rental income, with a generous 70% going to you, the property owner, and 30% to our company.

This split applies after all fees have been deducted, ensuring that we are motivated to not only maintain your property to the highest standards but also to maximize its earning potential.

This transparent partnership approach ensures that our goals are directly connected to your profitability, providing you with peace of mind and a more lucrative investment.

Gross Rental From OTA

RM 4000

LESS   Operation Fee

(RM 1000)

Gross Profit

RM 3000

LESS   Management Fee

(RM 900) | (30%)

Net Income

RM 2100

OUR OTA PARTNERS

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